RETURNS & EXCHANGES

Mind Vapes is here to make your purchase experience as smooth and hassle-free as possible!

We allow a generous window of 14 days from the date of delivery to return or exchange any unused / unopened purchases that you feel may not be right for you. Due to health & hygienic reasons, we cannot stress enough that products must be unused. We, at Mind Vapes, would love to help! If you’re uncertain or require further assistance choosing the perfect vaporizer that would fit your personality and lifestyle, please email your inquiries to: wecare@mindvapes.com

Once your order has been shipped, cancellations are no longer possible. However, if you'd like to return your order, please reach out to us via email for detailed instructions. Kindly note that our return center is located at a different address than the one on the shipping label, and we’ll provide you with the correct return details. Once we receive and inspect the returned items, we’ll process your refund promptly, provided there are no issues.

DEFECTIVE PRODUCTS

If your product arrives defective, please contact us within 72 hours of receipt to report the issue. Please note that defective or faulty products are not covered under our standard return policy, which applies only to unused and fully functional items.

IMPORTANT: Most vaporizer brands require us to direct our customers to contact them directly for support if there are any issues with their products.

Please include clear videos or photos, whichever is appropriate, showing the issue as visual proof for us to determine how to proceed with the reported problem. Please note that it is highly likely that we will ask for a video as a usual requirement. We will then assist with directing you to the manufacturer or otherwise, depending on the brand of vaporizer you purchased and its warranty guidelines. After we/wholesaler/manufacturer confirm the issue using the video/photo, we/wholesaler/manufacturer will issue you a replacement. In case a refund is requested rather than a replacement, it is necessary that the defective product is returned before we issue a refund. If the defective item is not returned to us, a refund cannot be issued.

METICULOUS INSPECTION

When returning a product, please ensure the package is clearly marked with your order number. Once we receive your return, our team will conduct a thorough inspection to determine whether the product has been used. This includes checking the coil color, the scent of the chamber, and performing a visual inspection of the exterior.

Please note: Vaporizers that show signs of testing, such as altered coil color or residual scent in the chamber, will be classified as used, even if no material remains. Used items cannot be refunded and will be returned to the customer at their expense.

To avoid any inconvenience, we strongly recommend researching and selecting the vaporizer that best suits your needs prior to making a purchase.

If the returned item passes inspection, we will contact you to process a refund or exchange. Please be aware that expedited shipping fees are non-refundable

CONTACT US

For more information, please feel free to send us an email at: wecare@mindvapes.com.

The Mind Vapes website is SSL secured by Shopify and certified as Level 1 PCI DSS compliant

We are a verified Authorize.Net merchant, utilizing 128-bit Secure Sockets Layer (SSL) technology for secure IP transactions and maintaining full compliance with the Payment Card Industry Data Security Standard (PCI DSS).

In compliance with federal law, our vape products are only available to customers aged 21 and over. We use AgeChecker to verify your age before any purchase.

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Yocan UNI 3.0 PLUS 510 Battery Purple Blue Gradient

Yocan UNI 3.0 PLUS 510 Battery $48.99 $50.00

Yocan UNI 3.0 PLUS 510 Battery Unboxing Product Video $8 OFF Yocan UNI 3.0 PLUS Discount Code: YU3 Product Description Can you believe you can actually play video games on a vape pen? We're excited to be one of the first to offer the brand-new Yocan UNI 3.0 Plus 510 Battery, and we know you're wondering: what's different from the Yocan UNI 3.0? While the UNI 3.0 Plus keeps all the great features you loved, like adjustable height and width, precision voltage, and a vibrant display, it takes things up a notch with a larger battery life of 1100 mAh to accommodate its built-in classic games like Tetris and Evadex. And yes, you read that right! Games! You can now vape and game with the same portable device, making it perfect for passing the time between sessions or while waiting in the car. Whether you're on a break or stuck in traffic (parked, of course), enjoy a quick game to keep things fun and relaxed. Buy one now if you're ready to upgrade your vaping experience! Key Features All-Time-Favorite Blue Purple Gradient Color Available! Improved Battery Life at 1100mAh Type C Port for Rapid Charging 3-User Interface Modes Built-in Tetris and Evadex Clear and Colorful HD Animated Display 10 Seconds Preheat Feature 510 Thread Battery with Adjustable Height and Diameter for Cart Compatibility Puff Counter and Battery Life Status Key Differences: UNI 3.0 PLUS vs UNI 3.0 FEATURE Yocan UNI 3.0 Yocan UNI 3.0 Plus Voltage Range 1.8V to 4.2V 1.8V to 4.2V Adjustable Cart Holder Up to 16mm Up to 16mm Adjustable Height Yes Yes Preheat Function Yes - 1.8V for 10 seconds Yes - 1.8V for 10 seconds Battery Capacity 650mAh 1100mAh Display 1.93-inch 1.93-inch UI Modes Classic, Planet, Shiny Cat Classic, Planet, Shiny Cat Built-In Games No Yes (Tetris & Evadex) Body Material Food-Grade Plastic Zinc Alloy Color Options Black, White, Light Blue, Rosy, Green, Rose Gold, Violet Black, Gray, White, Blue, Purple Blue Gradient, Green, Teal, Red, Purple, Rose Gold Lanyard Holder Yes Yes What's in the Box 1 x Yocan UNI 3.0 PLUS Battery 1 x User Manual 1 x Type-C Cable 1 x Magnetic 510 Ring Specs Manufacturer: Yocan Battery Color: Black / Gray / White / Blue / Purple Blue Gradient / Green / Teal / Red / Purple / Rose Gold Dimensions: 42 mm x 31 mm x 75mm Battery Capacity: 1100 mAh Body Material: Zinc Alloy Voltage Settings: 1.8 V to 4.2 V Material Compatibility: 510 Thread Cartridge Oils Warranty: 6-month Manufacturer's Warranty UNI 3.0 PLUS Feature Overview: Now with Built-In Video Games

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Yocan Black Pocket Wax Pen $83.99

Description The Yocan Black Pocket Wax Pen packs big performance into an ultra-portable design, giving you smooth, flavorful sessions anytime, anywhere. This dab pen’s high-quality ceramic heating element ensures efficient vaporization so you can make the most of every bit of your concentrates. Specifically designed to pair with the Yocan Black Cloud 3, this concentrate vaporizer delivers pure flavor without the need for dual-coil setups. Wrapped in a durable aluminum alloy body and topped with a smooth silicone mouthpiece cover, the Pocket offers a comfortable grip and worry-free handling in every session. On rare occasions that he device may not detect the atomizer, we've got you covered! Just shoot us an email with a clear video showing the issue, and we'll address it right away! Compact, stylish, and powerful, the Yocan Black Pocket Wax Pen is ready to elevate your on-the-go vaping, combined with our 5-star customer support. Grab yours today and see the magic for yourself! Key Features Portable Wax Vaporizer with Ceramic Heating Material Polymer Composite Button Panel 1400mAh Battery Capacity Aluminum Alloy Exterior Food-grade Smooth Silicone Cover Ceramic Heating for Efficiency and Potency Pearl Stirring for More Potent and Pure Flavor Compatible with the New Cloud 3 Wax Coil Scientifically Angled Mouthpiece for Ergonomic and Comfortable Use Mouthpiece with Splashguard Tethered Cap Clean and Clear OLED Screen Display RGB Lighting Indicators 15 Sessions Minimum per Charge 1.5 Charging Time with USB Type-C Precision Temperature Control from 400°F to 580°F Haptic Feedback Pass Through Charging Available in New and Refreshing Colors! Specs Manufacturer: Yocan Black powered by Yocan Color: Black / Silver / Mint Green / Light Pink / Light Blue Dimensions: 1.35'' x 1.0'' x 3.67'' Weight: 1 lbs Charging: Type-C (USB-C) Battery Level: 1400 mAh / 15 Sessions per Charge Heat Range: 400°F - 660°F Warranty: 6-month Manufacturer‘s Warranty Material Compatibility: Concentrates What's in the Box 1 Yocan Black Pocket Wax Pen 1 Preinstalled Cloud 3 Chamber 10 Pearls 4 Q-Tips 1 Silicone Mouthpiece 1 Chamber Protector 1 Pick Tool 1 USB Type-C Charging Cable 1 User Manual Product Video - Unboxing and Review How to Use Yocan Black Pocket Quick Start Guide: Turn On • Load • Heat Settings Device Display Icon Guide

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PAX FLOW Dry Herb Vaporizer $349.99 $399.00

Product Description At Mind Vapes, we’re excited to carry the newest of the Pax models, PAX FLOW Dry Herb Vaporizer, designed for the smoothest and most flavorful sessions on the go. This sleek, upgraded version of the Pax Mini, portable vaporizer, features a simple one-button operation, quick heat-up time with its dual ovens, and LED indicators for a premium experience. The Pax Flow Vaporizer’s semi-coarse grind compatibility and efficient ovens ensure even heating and optimal vapor quality and thickness. Whether you prefer gentle sips or bold pulls, the PAX FLOW delivers performance and style in every session. Buy one now and enjoy a different level of dry herbs! Key Features Hybrid Double Heating Oven for Optimized and Maximized Cooking Conduction and Convection Heating Systems Zero Clog Airpath Design Intuitive Heating Mode Options Minimal Vapor Mode (For Discreet Vaping) Extended Session Mode (For Material Conservation Enhanced Vapor and Flavor Mode (For Higher Temp and More Vapor Production) Maximum Vapor Mode (For Highest Temp and Clouds) Bong Mode Side-Mounted Oven Door for Effortless Cleaning and Maintenance Type C Rapid Charging 40 Minutes until Full Charge 300mg Dry Herb Capacity What's in the Box 1 PAX FLOW Dry Herb Vaporizer with Oven Door 1 Multitool for Cleaning, Packing, and Removing 1 Flat Mouthpiece 1 Raised Mouthpiece 3 Oven Screens Cleaning Swabs 1 Type C Charging Cable Specs Manufacturer: PAX Labs Color: Onyx / Greenstone Material Compatibility: Dry Herbs / Flower Warranty: 2-Year Limited Manufacturer Warranty How to Use Your PAX FLOW Dry Herb Vaporizer Charge First: Plug in and fully charge your device before using it for the first time. Prepare Your Material: Grind your herbs to a semi-coarse texture (not too fine for best airflow). Load the Oven: Press the circle on the oven door to open. Gently pack your material in and make sure not to overfill for the best performance. Power On: Press and hold the power button (on the mouthpiece) for 2 seconds. Pink lights mean it’s heating. Ready to Enjoy: When the lights turn green, start your session. Take slow sips or bigger pulls. Enjoy!

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Lookah Cat 510 Vape Battery Hermes Orange

Lookah Cat 510 Vape Battery $29.99 $44.99

The Lookah Cat 510 Vape Battery is the brand's newest addition to its line of 510-thread cart batteries with unique and collectible designs. Like the Lookah Snail, the Lookah Cat is portable and easy to handle, making it very beginner-friendly. It allows users to customize heat levels for a more personalized session. This device, unlike Lookah's usual colors, is available in simple and subtle colors. Add to cart now and start collecting all designs! It is a wonderful idea to pair the Cat with the Bear. Key Features Cat Theme Design and Available in Classy Colors Portable and Lightweight Oil Vape Battery for 510 Carts at .5 to 2g in Size Rapid USB Charging Power Indicator Lamp Five Variable Voltage Options Food-Grade Silicone Chassis High Quality Glass Protective Cover One-Button Control 10 Seconds Preheat Mode Function LED RGB Light Indicators Overcharging, Over-discharging, Open and Short Circuits Protection What's in the Box 1 Lookah Cat 510 Vape Battery *Charging Cable is NOT included. Specs Manufacturer: Lookah Warranty: 3-Month Manufacturer Warranty on ALL Vaporizers, Oil Pens, Dab Pens, and e-Nails Colors: Pink / Blue / Camel / Red / Cyan / Purple / Chocolate Brown / Grass Green / Hermes Orange Charger Type: Type C Battery Cap: 750mAh Weight: 8oz Power Settings: 2.4V, 2.8V, 3.2V, 3.6V, 4.0V Material Compatibility: 510 Cart Oil How to Use the Lookah Cat 510 Vape Battery Using the Lookah Cat is effortless! Just attach your cartridge, power it on, and enjoy! Here's a quick step-by-step guide: 1. Attach your cartridge: Screw your 510-thread cartridge onto the battery until it feels snug. Don't overtighten. 2. Turn on the device: Quickly press the power button 5 times to turn it on. 3. Choose your heat level: Double-press the button to cycle through 5 voltage settings: Green: 2.4V (Low) Blue: 2.8V (Low-Medium) Purple: 3.2V (Medium) Cyan: 3.6V (Medium-High) White: 4.0V (High) 4. Use the Preheat Mode (Optional): Press the button 3 times quickly to start preheating. To cancel, press the button once. 5. Inhale and enjoy: Hold down the button while inhaling through the mouthpiece. Let go when you're done. 6. Turn it off when you're done: Press the button 5 times again to power off and save battery. How to Charge the Lookah Cat 510 Vape Battery When to Charge The LED light on your device shows the battery level. If the light flashes red, it means the battery is low and needs to be recharged. How to Charge Plug a USB-C cable into the charging port at the bottom of the Lookah Cat. Connect the other end to a USB port (like on a computer or wall adapter).✔ Make sure the power output is 5 volts-never more. Charging Indicator Lights Green: 61% - 100% (almost or fully charged) Yellow: 31% - 60% (mid-level charge) Red: 1% - 30% (low battery - time to charge) Once fully charged, you're good to go!

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